leadership, Reflections & Questions

Three Magic Words You Can Invoke Anytime

I first was acquainted with these three magic words when I attended Georgetown University's leadership coaching program: Up Until Now...  At first blush, they might not sound that powerful, but - having used them with countless clients (and myself!) - I am now a believer. Here's the power of this phrase: It gives you permission… Continue reading Three Magic Words You Can Invoke Anytime

Reflections & Questions

Wait – What? 10 Signs Your Listening Game Needs Work

Listening is one skill that everyone - regardless of rank or role - would generally benefit from improving. I say this because it frequently surfaces in my work with clients AND because I experience it in my personal interactions. Since raising my own awareness of how I listen, it's embarrassing how frequently I catch myself… Continue reading Wait – What? 10 Signs Your Listening Game Needs Work

leadership, Reflections & Questions, tips

How your well-meant hypocrisy is hurting your team.

For much of my management career, I found myself repeating the same maxims to my teams: Work hard when you're at work - but try not to take it home with you. Work-life balance is one of our best benefits. Unplug and enjoy yourself on vacation - things will be FINE here while you're gone.… Continue reading How your well-meant hypocrisy is hurting your team.