For much of my management career, I found myself repeating the same maxims to my teams: Work hard when you're at work - but try not to take it home with you. Work-life balance is one of our best benefits. Unplug and enjoy yourself on vacation - things will be FINE here while you're gone.… Continue reading How your well-meant hypocrisy is hurting your team.
I know we've all heard it before: Email doesn't convey meaning the same way an actual conversation does. And yet, I see people regularly relying on email to do the heavy-lifting when an issue starts to emerge. More often than not, a volley ensues in which you can practically map the growing frustration and misunderstanding… Continue reading Stop letting email do to the heavy-lifting.